I’m having trouble with my subscription. - Follow this guide on making a support ticket.
How much is Premium? - Premium is currently $1.99 USD.
How long does it take to receive my role? - This should take up 60 seconds for it to be assigned everywhere.
I can’t join a server. It says its full. - If you are trying to join a server that is full and are trying to use your reserved slot via Premium, you must join using the in-game console with command
connect [Insert IP:Port here].